This Tourist Office, classed as category I,
belongs to the Offices de Tourisme de France ® network, and undertakes to:
Provide you with a reception area and easily accessible information space
Help you with your plans
Offer furniture so you can sit down
Provide free information about local tourism
Offer free WiFi access
Display and disseminate opening times in at least two foreign languages
Be open at least 240 days a year, including Saturday and Sunday, during the tourist season and events
Answer your correspondence all year
Offer a permanent reception service provided by personnel speaking at least two foreign languages
Provide paper-based tourist maps and tourist guides
Provide access to its trilingual website
Also make its tourist information available on paper and translated into at least two foreign languages relating to:
all classified tourist accommodation containing at least the name of the hotel, postal address, e-mail, website address, telephone number and classification level
tourist monuments and cultural attractions, natural or recreational, which may include an indication of usage tariffs, dates and times of public opening, website, telephone and postal address details
events and activities
emergency phone numbers
Update its tourist information annually
Display outside emergency phone numbers
Deal with your complaints and measure your satisfaction
Maintain a quality approach
Ensure the reliability and currency of information on the local tourist offer
