Our commitments to quality

Our goal: to satisfy you!
L’Office de Tourisme Beaune & Pays Beaunois, has held the Qualité Tourisme™ mark since 2016 and takes care to offer all its visitors quality services all year round:

• A personalized welcome all year round
• Trained and competent staff to listen to you
• A pleasant and accessible reception area for all
• Development of an offer of activities corresponding to you
• Taking your opinions into account, and complaints
• Improving our services
• Our mission is to act as an intermediary for our professionals, providing them with the information they need to take the next step towards qualification. This mission has the sole aim of offering the best customer service
• The adoption of an eco-responsible attitude on a daily basis

.

Bicycle tourism is booming: Chagny, Santenay and Nolay benefit from a privileged location for cycle tourism (Voie des Vignes, Voie Verte….).

This is why, in order to better meet the expectations of cycle tourists, our Chagny, Nolay and Santenay branches have obtained the Accueil Vélo© label.

This is the guarantee for cycle tourists of:

• Adapted facilities
• A considerate welcome

.

A wine tourism destination par excellence, Corton-en-Montrachet has been awarded the Vignobles et Découvertes label. The “Beaune & Pays Beaunois” Tourist Office is the reference tourist office for this destination. It is the guarantee for wine tourism customers of a quality welcome and the keys to understanding the world of wine.